Privacy Policy

1. Information We Collect

When you use Staykal, we collect information you provide directly (name, email, phone, payment details), information collected automatically (IP address, browser type, pages visited), and information from third parties (social login providers, identity verification services).

2. How We Use Your Information

We use your information to process bookings and payments, facilitate communication between guests and hosts, improve our platform and services, send important service communications, and prevent fraud and ensure platform safety.

3. Information Sharing

We share your information with hosts when you make a booking, payment processors to complete transactions, identity verification services, and as required by law. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, PCI-compliant payment processing, regular security audits, and strict access controls. However, no system is perfectly secure.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to object to certain processing. Contact [email protected] to exercise these rights.

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, analyse site usage, and deliver personalised content. You can manage cookie preferences in your browser settings.

7. Contact

For privacy-related enquiries, contact us at [email protected] or write to: Data Protection Officer, Staykal, 12 Luxury Lane, Mayfair, London, W1K 2NJ, UK.